Cal-t Number: Cal-t 0192197
COVID-19 Update: TOM’s Marathon Movers LLC is Fully Operational During Coronavirus following CDC guidelines (COVID-19) as an essential service.
8:00AM-6:00PM | Monday-Sunday

Frequently Asked Questions

Here are some of the questions we consistently receive from our customers. If you have any questions or concerns about hiring local moving help that are not covered in this page, feel free to give us a call at (310) 397-3607 or contact us online.

Preparing for your move:

The earlier the better! 2-4 weeks ahead is what we usually prefer, but if you plan on moving during our peak times which is summer, end of the month, and weekends, please call our moving company 4-6 weeks before your planned moving date.​

We usually can give you a pretty accurate quote over the phone based on the information and inventory you provide. We do suggest an on-site estimate if you have a larger home (4+ bedrooms), commercial move (office space) or any unusual items (pool table, piano, hot tubs ect.) Estimates are non-biding and free of charge.

Yes! Most of our clients request that we pack all their belongings as it will save them time and hassle. Our professional movers also know how to pack delicate items and fine art so they fare well during the move. We will take care of all the packing and heavy lifting while you sit back, relax, and enjoy the ride!​

Our movers will bring a wide variety of packing supplies, including bubble wrap, tape, shrink wrap, plastic sheeting, blankets, cushioning, etc. You may also choose to use your own supplies. Please note that we cannot be responsible for any damage caused by the improper use of these materials. ​

Yes. It is recommended that you pack only unbreakable items, such as linens and books. Remember, all owner packed items travel at owner’s risk. Our Professional packing services are the best way to safeguard against breakage.

All contents being moved are insured during transit by our insurance company and by us, unless otherwise stated. Your possessions will be protected throughout the entire process.​

Yes. All furniture items must be emptied prior to moving day. Please remove drawers, files, and anything else that may fall from the moving furniture. This includes any personal items like pictures, documents, clothing, etc. This helps reduce risk of injury and ensure there are no damages incurred during the actual move.​

Yes! We are fully equipped to handle pianos and other large items. Our specialty moving services include crating and wrapping instruments and bulky equipment. ​

No. We cannot transport vehicles due to liability issues. However, we can advise you about renting a truck/carrier from one of our partners.​

There are certain items that are deemed too dangerous or we are not allowed to pack and move for you.

Some of these include:

  • Plants
  • Bleach
  • Cleaning supplies
  • Corrosives
  • Paints
  • Ammunition
  • Perishables
  • Combustible items

Please ask us ahead of time if you have any questions regarding this matter.

Yes, we do. We specialize in local moves within the Los Angeles area; however, if you're looking to relocate out of town, there's no reason why you shouldn't consider us. We are the best in the moving industry no mater the distance of the move. If you are looking at local moving companies to handle a long-distance move, then call us today to find out more details about our moving process.​

Tom's Marathon Movers offers full-service moving and storage solutions. We specialize in additional services such as:

  • Short- and long-term storage
  • Loading and unloading
    Custom crating
  • Specialty-item transport
    Vehicle shipping
  • Furniture assembly and disassembly

We strive to make every customer satisfied with our local movers services. If you have any questions or concerns, please feel free to call us anytime at (310) 397-3607.

You can contact the moving truck driver directly through the phone number provided upon booking. The driver will always keep you updated on the status of your move.​

Understanding the cost:

Consultants guarantee their estimates when they have all the necessary information to do so. We do not have any hidden fees. For this reason, and to avoid complications at a later date, please be sure to point out everything that is to be moved, whether in a one-bedroom apartment or on sprawling estate. This includes all items in storage areas inside and outside of the house or anything being picked up from other locations, such as cottages or storage areas away from home. You are encouraged to compare prices of other movers if necessary; we know we offer the best possible price.​

We accept all major credit cards, cash or cashier’s check/money order. No personal checks unless previously agreed on.​

We understand that emergencies happen, however, try to reschedule your move for a later day or week. If that's not possible, please notify us at least 72 hours in advance so that we can offer our services to other customers.​